Contact
Talk to us
We’re split between Japan and California, so there’s almost always someone awake. Anything urgent gets an answer within three hours.
Within 3 hours on urgent requests
When we're around
Our team is split between Japan and California, which means we cover most of the clock between us. In practice there is almost always someone awake to pick something up, and we aim to reply to anything urgent within three hours.
For questions about an active search, replying to any update email is the fastest route, since it lands with the person already working on it.
What to include
If you're asking about a specific piece, a link or a photograph saves a round trip. If you're asking about an existing request, the email address you used is enough for us to find it.
Everything reaches us at hello@findluxuryjapan.com.
Still want the piece?
Name the item and we'll start looking in Japan. A minute to describe, and no card needed to ask.
Request an Item